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- Start by finding the ticket you would like to update or cancel..
- Select the title of the ticket you would like to add an attachment.
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- After you have opened the ticket select "Add Attachment".
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- Select "from your computer" or "from OneDrive for Business" depending on the location of your file.
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- Click on "Browse"
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- Navigate to your saved file. Once located, click on the file and click "Open".
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Click "Upload". You receive a message that your file was uploaded successfully.
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Click the x to close the pop up.
If this does not address your issue, please try one of our other Knowledge Base articles and leave feedback below.