You must have a PowerSchool Parent Portal account set up for each child who’s bus you would like to track. If you do not already have a Parent Portal account, please contact your student’s school. You will be given access keys and instructions for completing this initial set up.
Note: This is a pre-requisite, “Versatrans My Stop™” setup cannot be completed without a Parent Portal Account on record. Once you have a Parent Portal account, you will be able to successfully complete the setup of the Versatrans My Stop™ App.
Step #2: Downloading the App
The application is available for both Android and Apple phones and can be downloaded for free from the appropriate app store.
Go to your APP-STORE and install “Versatrans My Stop”, once installation is complete, open the “Vst My Stop” App.
Once you have located and opened that application on your mobile device, you can begin the initial set up process.
Step 3: Initial Set Up
First you will be presented with a District Selection Screen (Figure 1 and 2), followed by the Login Screen (Figure 3)
Your USERNAME is your email address (as provided by you in PowerSchool Parent Portal). This information was obtained from the information you provided in the parent portal.
Your PASSWORD has been randomly generated and has been sent to you via email.
and finally, your student (Figure 4), if a multi student household, click on the student’s name and select which child you want to display.
Maps display information relative to your student’s bus location including bus #, current location, and estimated time of arrival (Figure 5 above) until it has reached your students assigned stop (Figure 6 above). Updates after that time will show as “Unavailable” and it will be noted that the bus has passed the assigned stop.
Notifications:
If you wish to receive a notification when your student’s bus will be more than 20 minutes late. Navigate to the SETUP tab, tap on “OFF” next to Delayed Bus.
This action will turn notifications on.
Step 4: Password Update or Retrieval
To update your password, navigate to the “SETUP” tab and Select “Change Password” (Figure 7 below) enter “Current Password”, “New Password” Then Click “Submit”.
To retrieve a forgotten password, navigate to the “SETUP” tab and Select “Change Password” (Figure 7 below), click “Forgot Password” (Figure 8 below) You will need to enter your Username and Email address (Figure 9 below) which should be the same unless previously changed. Then click “Submit”. This action will deliver an email with your current password to your email address of record. You will be able to log in with current password and you will be required to enter your new password twice. If you have forgotten your Username, you will need to contact the Transportation Department at 413-787-7150 during the hours of 8:00am – 4:30pm
Below is a sample email which will be sent to your email address with the current password of your account when requesting forgotten password.
Frequently Asked Questions
What is Versatrans My Stop?
Versatrans My Stop™ is a mobile app which gives families secure access to information on where their student’s school bus is located and what time it is expected at their assigned stop.
How Reliable is the information?
The system is dependent on GPS signals from each bus being associated to each bus route in our routing and planning software. Any damaged or inoperable GPS units, and vehicle swaps due to breakdowns or accidents can affect the credibility of that association. Our transportation team works closely with the bus company to keep this information current to minimize any impacts.
Who can use Versatrans My Stop™?
Versatrans My Stop™ can be set up by anyone in the district who has a PowerSchool Parent Portal account associate to an active student who receives transportation through the Springfield Public Schools District.
Are there any costs associated with the use of this application?
No. It is a free app and can be downloaded to a smart phone or similar mobile device. To download the app, go to the Apple Store or Google Play and search for “Vst My Stop” by Tyler Technologies. Carrier data charges may apply if using without a wifi connection.
What if I have a multi student household?
Once logged into the app users can switch between students in the same family household by tapping or clicking on the student’s name in the upper left corner of the app and selecting the appropriate alternate student.
What is the “Scans Screen” used for?
Scan information is not available. Our students are not required to scan when boarding or exiting a bus. Therefore, our district does not utilize this functionality within the app.
Who can see my Child’s transportation Information?
The only people who will be able to access and view your child’s transportation information are those who have a PowerSchool Parent Portal account linked with your child. This can only be accomplished with the use of the access keys that you were provided from your child’s school.
Can both parents use this application?
Yes, anyone you want authorized to monitor your child’s transportation will need to have a PowerSchool Parent Portal account. They would then follow the same steps outlined in this document to set the application up for monitoring.
Can I change my password if it becomes compromised?
Yes, to update your password, navigate to the set-up tab. Select “Change Password” and follow instructions above (See Step 4) to complete. You will need your current password and you will be required to enter your new password.
If you have forgotten your password you will need to contact the Transportation Department at 413-787-7150 during the hours of 8:00am – 4:30pm
Can I change my Email Account?
Yes, to update your email address, navigate to the set-up tab. Select “Add/Edit Email Address” enter a valid email address and submit. This will not change your original User ID. Your User ID will remain the same email as when you initially set up your mobile application.
Who do I contact if I have a problem?
You can call the Transportation Department at 413-787-7150 during the hours of 8:00am – 4:30pm