You can confirm your network connection via the icons at the bottom-right of the Windows 10 log in screen.
Within the User name field, enter in the domain name first followed by your user name in the following format:
cos.lan\username
Enter your password to continue logging in.
If your name is displayed and the user name field is missing, click the Switch User button in the bottom-left of the window. Doing so will open up the Other user option.
Then proceed with the directions from above.
The IT HUB is automatically installed on your SPS staff computer and is accessible via the IT HUB icon located on your Windows desktop.
Double-click the IT HUB icon to launch the program.