Service Catalog

Categories (11)

Accounts & Email

Support for network accounts, email, passwords, restrict access, Get oversea access approval for a user, and requesting a new Technology Coordinator.

Assessments

MCAS Testing, Access Testing, and District Assessments.

Buying Technology

Hardware and software procurement.

CBS Copy/Print/Mail Services

Place a service call with CBS, Place a supply order, Submit Copy Job, and Papercut Support.

Data & Analytics

Support for Data Warehouse and Data requests.

Digital Learning Training / Resources

Training on Class Notebook, Dyknow, Microsoft Teams, OneDrive, PowerTeacher Pro, and Unified Classroom. / Technology Lending Library

Hardware

Support for all SPS devices, network connectivity, VoIP/Cisco phones, and Safety & Security issues.

Network Connectivity & Wi-Fi

Support for Ethernet/Wi-Fi internet access, guest Wi-Fi access, and Anywhere Access VPN.

Research Request

Submit applications to conduct research in Springfield Public Schools

Software / Applications

Support for PowerSchool, Unified Classroom, Office 365, SEEDS (TeachPoint), the Software Center, and other district approved software.

Feedback

Ask questions, report errors and request additions and modifications for this support site (TeamDynamix).