Service Catalog

Categories (10)

Email & Accounts

Support for SPS email, network accounts, name change requests, access restriction requests, overseas access requests, and Technology Coordinator approval requests.

Assessments

MCAS Testing, Access Testing, and District Assessments.

Buying Technology

Hardware and software procurement.

CBS Copy / Print / Mail Services

Place a service call with CBS, place a supply order, submit copy job, and Papercut support.

Data & Analytics

Support for Data Warehouse and Data requests.

Digital Learning Training / Resources

Training on Class Notebook, Dyknow, Microsoft Teams, OneDrive, PowerTeacher Pro, and Schoology. / Technology Lending Library.

Hardware / Devices

Support for SPS staff devices, Cisco phones / extensions, Fax machines, and Safety & Security hardware / systems.

Research Request

Submit applications to conduct research in Springfield Public Schools.

Software / Applications

Support for PowerSchool, Schoology, Microsoft 365 (Office, Teams, Yammer, OneDrive), Windows OS, Microsoft Company Portal, SEEDS (TeachPoint), and other district approved software.

Wi-Fi / Network Connectivity

Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, personal device removal from the SPS-PERSONAL Wi-Fi network, and Global Protect VPN.