Service Catalog

Categories (10)

Support for SPS email, network accounts, name change requests, access restriction requests, overseas access requests, and Technology Coordinator approval requests.

MCAS Testing, Access Testing, and District Assessments.

Hardware and software procurement.

Place a service call with CBS, place a supply order, submit copy job, and Papercut support.

Support for Data Warehouse and Data requests.

Training on Class Notebook, Dyknow, Microsoft Teams, OneDrive, PowerTeacher Pro, and Schoology. / Technology Lending Library.

Support for SPS staff devices, Cisco phones / extensions, Fax machines, and Safety & Security hardware / systems.

Submit applications to conduct research in Springfield Public Schools.

Support for PowerSchool, Schoology, Microsoft 365 (Office, Teams, Yammer, OneDrive), Windows OS, Microsoft Company Portal, SEEDS (TeachPoint), and other district approved software.

Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, personal device removal from the SPS-PERSONAL Wi-Fi network, and Global Protect VPN.