Service Catalog

Categories (10)

Email & Accounts

Support for SPS email, network accounts, name change requests, access restriction requests, overseas access requests, and Technology Coordinator approval requests.
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Assessments

MCAS Testing, Access Testing, and District Assessments.
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Buying Technology

Hardware and software procurement.
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CBS Copy / Print / Mail Services

Place a service call with CBS, place a supply order, submit copy job, and Papercut support.
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Data & Analytics

Support for Data Warehouse and Data requests.
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Digital Learning Training / Resources

Training on Class Notebook, Dyknow, Microsoft Teams, OneDrive, PowerTeacher Pro, and Schoology. / Technology Lending Library.
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Hardware / Devices

Support for SPS staff devices, Cisco phones / extensions, Fax machines, and Safety & Security hardware / systems.
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Research Request

Submit applications to conduct research in Springfield Public Schools.
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Software / Applications

Support for PowerSchool, Schoology, Microsoft 365 (Office, Teams, Yammer, OneDrive), Windows OS, Microsoft Company Portal, SEEDS (TeachPoint), and other district approved software.
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Wi-Fi / Network Connectivity

Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, personal device removal from the SPS-PERSONAL Wi-Fi network, and Global Protect VPN.
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