Service Catalog

Categories (10)

IT Helpdesk

Request support or a change from the IT Helpdesk. Services include: SPS accounts (email), SPS-approved applications, IT-supported hardware, and network (Wi-Fi).
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Assessments

MCAS Testing, Access Testing, and District Assessments.
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Other Software / Applications

Support for most other district-approved software. NOT O365 (Teams, Yammer, OneDrive, Excel, Word, Outlook) NOT for laptop login issues.
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Buying Technology

UPDATED 07/15/2026: DUE TO ONGOING CHANGES, our vendors are unable to guarantee pricing. They are committed to keeping us informed and will work closely with us to minimize any impact. If pricing adjustments occur, they will make every effort to notify you of increases prior to placing the order.
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PowerSchool & Schoology

Support for PowerSchool, PowerTeacher Pro, and Schoology.
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CBS Copy / Print / Mail Services

Place a service call with CBS, place a supply order, submit copy job, and Papercut support.
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Professional Development / SEEDS (TeachPoint)

Support for My Learning Plan (MLP) and SEEDS (TeachPoint).
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Data & Analytics

Support for Data Warehouse and Data requests.
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Digital Learning Training / Resources

Training on Class Notebook, Classwize, Microsoft Teams, OneDrive, PowerTeacher Pro, and Schoology. / Technology Lending Library.
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Research Request

Submit applications to conduct research in Springfield Public Schools.
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