How do I submit a ticket on behalf of someone else?

1. Start by locating the desired service (Please refer to "How do I submit a ticket?") to open a ticket.


2. When filling out the form, find the "Requestor" field.

3. By default your name will be in this field. To set another person as the requestor, press the magnifying glass to search.

4. Find the person you are submitting the ticket for, and click on their name to select them as the requestor.

5. Complete the form and when you submit the request the ticket will be in their name.

If this does not address your issue, please try one of our other Knowledge Base articles and leave feedback below.