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How to Reset the Password on your Microsoft Windows Account
BE AWARE
IF YOU CLICKED THE LINK IN THE PHISHING EMAIL, BUT DID NOT FILL OUT THE FORM, A PASSWORD CHANGE SHOULD NOT BE NEEDED AT THIS TIME.
BE AWARE
If your EMPLOYEE SELF SERVICE password was the same as your ACCOUNT PASSWORD, you will need to change the password on both accounts. Please review the instructions below...
Phishing Scam
If your account was affected by the recent email phishing scam, please continue reading on the steps to take to reset your Microsoft account password!
Password Reset Method: Reset Password via Office 365
Open the IT HUB and click the blue HOME ICON at the top-left of the IT HUB window.
Next, click the HELPDESK SUPPORT tab from within the pop-out menu on the left.
Follow the instructions within the Get back into your account dialog window to change your password!
For more information on resetting your password via Office 365, please review our TeamDynamix article: How to Reset your Password Using Office 365
Password Reset Method: Submit a Helpdesk Ticket
Submit a TeamDynamix HELPDESK ticket and a member of our team will reach out to you:
https://springfieldpublicschools.teamdynamix.com/TDClient/1908/Portal/Requests/ServiceDet?ID=33926
Please provide a contact phone number within the ticket so that we can call you regarding your password change!
Resetting the EMPLOYEE SELF SERVICE password
Open the Applications tab within MYSPS.
Click EMPLOYEE SELF SERVICE and log into your account.
Click your name in the upper-right hand corner and click My Account.
Click Change Password to complete a password reset.