This service is for requesting help with:
Cisco Phone / Extension & Fax
Once a ticket has been submitted, a member from the SPS Helpdesk team will reach out using the phone number or email that was provided on the service request ticket.
Be aware, troubleshooting for all issues will initially be done remotely over the Internet/phone; however, there are certain issues that will require the user to come into the Technology Operations office at 233 Allen Street for service or for a technician to be dispatched on-site to a location.