Welcome to the MCAS Helpdesk
The MCAS helpdesk ticket system is designed as a dedicated support resource for educators and staff, ensuring quick, organized assistance with the MCAS Portal, the MCAS Student Kiosk, and various MCAS test administration needs. Through this system, you can easily submit non-urgent questions, allowing our knowledgeable support team to provide timely and comprehensive responses. In addition to troubleshooting, the helpdesk facilitates scheduling of one-to-one and small-group training sessions, helping staff to deepen their understanding of MCAS processes and tools. With the MCAS helpdesk, our goal is to empower educators with the guidance and resources they need for seamless test administrations and effective use of the MCAS platforms. How can we help you?