This article has been created to inform schools on the best practice of designating an emergency contact in PowerSchool. Please read the following guidelines on how to add, update and remove an emergency contact designation.
**PLEASE NOTE. If you are unable to update the fields of the contact, it is likely that they are a Custodial / Guardian Contact. To request the updates needed submit a ticket through the link below so Student Assignment Services (SAS) can update this for you.
PACE Contact Update Form
Prerequisites:
Step 1. Navigate to Student Contact Management.
Step 2. Review Contacts list.
- If the contact IS NOT in the list, you may need to create a new one. Please follow the guidance on how to Create a New Contact.
- If the contact IS in the list, please VERIFY that their information is correct and proceed to the next step. Please follow the guidance on Verifying Contact Information.
Designating an Emergency Contact
Step 1 - Select the Pen button that corresponds with the contact.
Step 2 - When the Contact Details terminal pops up, tick Emergency Contact. Click the Submit button.
Step 3 - The contact has been marked as an Emergency Contact for the student.
Removing an Emergency Contact Designation
Step 1 - Select the Pen button that corresponds with the contact.
Step 2 - When the Contact Details terminal pops up, un-tick Emergency Contact. Click the Submit button.
Step 3 - The contact has been marked as an Emergency Contact for the student.
If this does not address your issue, please try one of our other Knowledge Base articles and leave feedback below.