My Recently Visited Services
Support for the Company Portal application, Windows OS, Re-imaging, and the Image Stick Creator tool.
Support for security cameras hardware/software, access control systems, and alarm systems.
Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.
Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.
Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.
Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.
Support for SPS and non-M365 applications.
Support for Cisco phones / extensions, requests for new phone / extension, voicemail, and Fax machines.
This ticket form is for school administrators to submit a request(s) to appoint a staff member as the Technology Coordinator (CSTC/Stipend) of their building.
Schedule a laptop appointment with SPS Technology Operations.
It is a priority for the Springfield Public Schools and OITA to ensure that schools and district departments are empowered to procure and use software that will support instructional and operational purposes. Considering the number of schools and departments as well as the diversity of needed software, this process and timeline define what is necessary to ensure that OITA can provide the necessary support.
This request form is to request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.
FOR SCHOOL-BASED GUEST WI-FI ACCOUNT, PLEASE SEE THE SCHOOL'S PRINCIPAL CLERK.
Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, and Global Protect VPN.
This ticket form is to request an SPS Laptop for a non-SPS employee.
School Attending Children Annual Census 2025
(SAC Submission)
This ticket form is for SPS staff to request the creation of an unofficial Microsoft Team for their use.
This ticket form is for support of MCAS, its administration and its testing application.