My Recently Visited Services
Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.
Support for the Company Portal application, Windows OS, Re-imaging, and the Image Stick Creator tool.
This ticket form is for school administration to submit a request to suspend SPS student account access to email and/or the internet on their SPS laptop.
Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.
Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.
Information and support for data collection initiatives.
Access to the Purchase New Hardware service to view, download, and request quotes IS LIMITED TO Principals, Assistant Principals, Principal Clerks, and Technology Coordinators. If you are not a member of this group, please work with your school office to obtain a quote.
If you are a Principal, Assistant Principal, or Principal Clerk, please make sure you are using the web browser EDGE AND ARE LOGGED INTO THE SERVICE DESK (your name should appear in the upper right corner). If you are not logged in, please close your browser, reopen EDGE AND LOG IN, the option will now appear. Click Open Ticket to submit your request. Thank you.
Support for SPS and non-M365 applications.
Schedule a laptop appointment with SPS Technology Operations.
Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, and Global Protect VPN.
Support for Cisco phones / extensions, requests for new phone / extension, voicemail, and Fax machines.
Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.
Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.
This ticket form is to request an SPS Laptop for a non-SPS employee.
Support for security cameras hardware/software, access control systems, and alarm systems.
This ticket form is for SPS staff to request the creation of an unofficial Microsoft Team for their use.
Support for Microsoft 365 (Office, Outlook, Teams, Yammer, OneDrive) applications.