My Recently Visited Services

Schedule a laptop appointment with SPS Technology Operations.


Support for the Company Portal application, Windows OS, Re-imaging, and the Image Stick Creator tool.


Support for SPS email and user accounts.


Information and support for data collection initiatives.


Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.


Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.


Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.


Are you a Principal, Assistant Principal, or Principal Clerk?  Did you Log In to Office 365? Access to the Purchase New Hardware service (view, download, and request quotes) is limited to Principals, Assistant Principals, and Principal Clerks.. If you do not have access, please submit a request.


Support for Cisco phones / extensions, requests for new phone / extension, voicemail, and Fax machines.


This ticket is to request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.
FOR SCHOOL-BASED GUEST WI-FI ACCOUNT, PLEASE SEE THE SCHOOL'S PRINCIPAL CLERK.


Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.


Support for Microsoft 365 (Office, Outlook, Teams, Yammer, OneDrive) applications.


Support for MCAS


It is a priority for the Springfield Public Schools and OITA to ensure that schools and district departments are empowered to procure and use software that will support instructional and operational purposes. Considering the number of schools and departments as well as the diversity of needed software, this process and timeline define what is necessary to ensure that OITA can provide the necessary support.


This ticket form is to request access to a specific application installed on a student's laptop.


This ticket form is for school administration to submit a request to suspend SPS student account access to email and/or the internet on their SPS laptop.