My Recently Visited Services

Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.

Support for Cisco phones / extensions, requests for new phone / extension, voicemail, and Fax machines.

Support for SPS email and user accounts.

Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, and Global Protect VPN.

This ticket is to request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.

Schedule a laptop appointment with SPS Technology Operations.

Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.

Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.

This ticket form is for school administrators to submit a request(s) to appoint a staff member as the Technology Coordinator (CSTC/Stipend) of their building.

This ticket form is to request access to a specific application installed on a student's laptop.

This ticket form is for school administration to submit a request to suspend SPS student account access to email and/or the internet on their SPS laptop.

Support for security cameras hardware/software, access control systems, and alarm systems.

This ticket form is to request an SPS Laptop for a non-SPS employee.

Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.

Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.

It is a priority for the Springfield Public Schools and OITA to ensure that schools and district departments are empowered to procure and use software that will support instructional and operational purposes. Considering the number of schools and departments as well as the diversity of needed software, this process and timeline define what is necessary to ensure that OITA can provide the necessary support.