Popular Services
Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.
Support for SPS applications. Does NOT include O365 applications (Teams, Word, Excel, Outlook)
Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.
Schedule a laptop appointment with SPS Technology Operations.
Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, and Global Protect VPN.
Support for Cisco phones / extensions, requests for new phone / extension, voicemail, and Fax machines.
Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.
Support for security cameras hardware/software, access control systems, and alarm systems.
It is a priority for the Springfield Public Schools and OITA to ensure that schools and district departments are empowered to procure and use software that will support instructional and operational purposes. Considering the number of schools and departments as well as the diversity of needed software, this process and timeline define what is necessary to ensure that OITA can provide the necessary support.
Support for Microsoft 365 (Office, Outlook, Teams, Yammer, OneDrive) applications.
This ticket form is for SPS staff to request the creation of an unofficial Microsoft Team for their use.
Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.
School Attending Children Annual Census 2026
(SAC Submission)
Have questions regarding your SAC submission? Please use the link provided and we will respond shortly. Thank you!
Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.
This ticket form is to request access to install a specific application on an SPS laptop.
This ticket form is for school administrators to submit a request(s) to appoint a staff member as the Technology Coordinator (CSTC/Stipend) of their building.