Popular Services

Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.

Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.

Support for SPS email and accounts.

Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.

Schedule a laptop appointment with SPS Technology Operations.

Support for Cisco phones / extensions, requests for new phone / extension, voicemail, and Fax machines.

Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, and Global Protect VPN.

Are you a Principal, Assistant Principal, or Principal Clerk?  Did you Log In to Office 365? Access to the Purchase New Hardware service (view, download, and request quotes) is limited to Principals, Assistant Principals, and Principal Clerks.. If you do not have access, please submit a request.

Support for security cameras hardware/software, access control systems, and alarm systems.

This ticket form is for school administrators to submit a request(s) to appoint a staff member as the Technology Coordinator (CSTC/Stipend) of their building.

This ticket form is to request your personal device be removed from SPS-PERSONAL Wi-Fi Network.

This ticket is to request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.

It is a priority for the Springfield Public Schools and OITA to ensure that schools and district departments are empowered to procure and use software that will support instructional and operational purposes. Considering the number of schools and departments as well as the diversity of needed software, this process and timeline define what is necessary to ensure that OITA can provide the necessary support.

Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.

This ticket form is to request access to a specific application using a student account.

Support for Microsoft 365 (Office, Outlook, Teams, Yammer, OneDrive) applications.