Popular Services

Support for SPS and non-M365 applications.


Support for SPS staff laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.


Attachments, Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Student School Assignments, Student Success Plans, Summer School, and Transcripts.


Support for SPS email and user accounts.


Support for internet access (Wi-Fi / Ethernet), Wi-Fi access for guests, and Global Protect VPN.


Support for security cameras hardware/software, access control systems, and alarm systems.


Support for Cisco phones / extensions, requests for new phone / extension, voicemail, and Fax machines.


Schedule a laptop appointment with SPS Technology Operations.


Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.


Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.


Support for Microsoft 365 (Office, Outlook, Teams, Yammer, OneDrive) applications.


Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.


This request form is to request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.
FOR SCHOOL-BASED GUEST WI-FI ACCOUNT, PLEASE SEE THE SCHOOL'S PRINCIPAL CLERK.


It is a priority for the Springfield Public Schools and OITA to ensure that schools and district departments are empowered to procure and use software that will support instructional and operational purposes. Considering the number of schools and departments as well as the diversity of needed software, this process and timeline define what is necessary to ensure that OITA can provide the necessary support.


This ticket form is for SPS staff to request the creation of an unofficial Microsoft Team for their use.


School Attending Children Annual Census 2026
(SAC Submission)


Have questions regarding your SAC submission? Please use the link provided and we will respond shortly. Thank you!