Services A-Z (49)

Buying Technology Overview, Training PowerPoint and Handouts

Are you a Principal, Assistant Principal, or Principal Clerk?  Did you Log In to Office 365? Access to the Purchase New Hardware service (view, download, and request quotes) is limited to Principals, Assistant Principals, and Principal Clerks.. If you do not have access, please submit a request.

Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.

Support for SPS laptops, desktops, tablets, smartboards, projectors, laptop carts, and document cameras.

Request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.

Provide feedback on the Service Desk website and/or OITA.

Support for MCAS

Support for network accounts, email, calendar, and passwords.

Support for Ethernet/Wi-Fi internet access, and Anywhere Access VPN.

Support for all Microsoft Office applications, Microsoft Teams, and Microsoft OneDrive.

Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.

Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Staff Name Change, Student School Assignments, Student Success Plans, Summer School, and Transcripts.

Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.

Support for security cameras & camera related software.

Support for the Software Center application, Windows 10 Feature Updates, and self service re-imaging.

This ticket form is for schools to submit their request to appoint a staff member as the technology coordinator of their building.

Support for new phone/extension request, voicemail, and Cisco phones.