Services A-Z (37)
Buying Technology
Buying Technology Overview, Training PowerPoint and Handouts
Buying Technology
Are you a Principal, Assistant Principal, or Principal Clerk? Did you Log In to Office 365? Access to the Purchase New Hardware service (view, download, and request quotes) is limited to Principals, Assistant Principals, and Principal Clerks.. If you do not have access, please submit a request.
Data & Analytics
Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.
Hardware / Devices
Support for SPS laptops, desktops, tablets, interactive boards, projectors, iPads, and document cameras.
Digital Learning Training / Resources
Buying Technology / Purchase New Software
Network Connectivity & Wi-Fi
Request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.
Feedback
Provide feedback on the Service Desk website and/or OITA.
Assessments
Support for MCAS
Network Connectivity & Wi-Fi
Support for Ethernet/Wi-Fi internet access, and Anywhere Access VPN.
Hardware / Devices
Form to request a SPS Laptop for a non-SPS employee.
Software / Applications / Office 365
Support for all Microsoft Office applications, Microsoft Teams, and Microsoft OneDrive.
Software / Applications / Other Software/Applications
CBS Copy/Print/Mail Services
Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.
Network Connectivity & Wi-Fi
Request your personal device be removed from SPS-WIFI.
CBS Copy/Print/Mail Services
CBS Copy/Print/Mail Services
Software / Applications / PowerSchool, Schoology, & Unified Classroom
Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Staff Name Change, Student School Assignments, Student Success Plans, Summer School, and Transcripts.
Software / Applications / PowerSchool, Schoology, & Unified Classroom
Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.
Software / Applications / Professional Development / SEEDS (TeachPoint)
Accounts & Email
Ticket form to request for a staff or student to be able to access the SPS services out of the United States and Puerto Rico.
Software / Applications / PowerSchool, Schoology, & Unified Classroom
Buying Technology / Purchase New Software
Accounts & Email
This ticket form is for school administration to submit a request to suspend sending email and/or internet access for students.
Hardware / Safety & Security
Support for security cameras, access control, and alarm systems.
Hardware / Devices
Schedule a laptop appointment.
Hardware / Devices
Schedule an OS upgrade.
Software / Applications / Software Center and Re-Imaging
Support for the Software Center application, Windows 10 Feature Updates, re-imaging, and the Image Stick Creator tool.
Software / Applications / Professional Development / SEEDS (TeachPoint)
Accounts & Email
Support for network accounts, email, calendar, and passwords.
CBS Copy/Print/Mail Services
Accounts & Email
This ticket form is for schools to submit a request(s) to appoint a staff member as the technology coordinator of their building.
Digital Learning Training / Resources
Hardware / VoIP / Cisco Phones
Support for new phone/extension request, voicemail, and Cisco phones.