Services A-Z (49)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Symbols

_CNC Equipment

_CNC Equipment

_Connectivity

_Data

_Hardware

_Hardware

_Hotbox

_Machine

_Milk Cooler

_Other

_Other

_Other

_Oven

_Reach-in

_Software

_Walk-in

B

Buying Technology Guidelines, Quotes, and Munis Instructions

Buying Technology Overview, Training PowerPoint and Handouts

C

Cannot See "Purchase New Hardware" Above?

Are you a Principal, Assistant Principal, or Principal Clerk?  Did you Log In to Office 365? Access to the Purchase New Hardware service (view, download, and request quotes) is limited to Principals, Assistant Principals, and Principal Clerks.. If you do not have access, please submit a request.

D

Data Warehouse Support

Access, Request a New Report, Request a Change to an Existing Report, and Report Issues.

Device (Computer) Support

Support for SPS laptops, desktops, tablets, smartboards, projectors, laptop carts, and document cameras.

Digital Learning Training

District Approved Software

G

Guest Wi-Fi Access

Request access for a guest to connect to the SPSWIFI-GUEST Wi-Fi network.

L

Let us know how we're doing

Provide feedback on the Service Desk website and/or OITA.

M

MCAS

Support for MCAS

MyStop

N

Network Accounts & Email Support

Support for network accounts, email, calendar, and passwords.

Network Connectivity Support

Support for Ethernet/Wi-Fi internet access, and Anywhere Access VPN.

O

Office 365 Support

Support for all Microsoft Office applications, Microsoft Teams, and Microsoft OneDrive.

Other Software/Applications

P

Papercut

Insufficient funds message, Login issues with employee ID, No light on card reader, and Print release issues.

Place Supply Order

PowerSchool/UC school admin support

Attendance, Data Quality, Discipline, Enrollment and Assignments, Fees, Grading, Parent Portal, Mailing Labels, Night School, Scheduling, Staff Name Change, Student School Assignments, Student Success Plans, Summer School, and Transcripts.

PowerTeacher/UC teacher support

Calculating Final Grades, Co-Teacher Access, Entering Grades, Report Missing Classes, Report Missing Students, and Setting up Gradebook.

Professional Development

R

Request for Data

Request for New Course

Request to Purchase Unapproved Software

Research Request

S

Schedule a Laptop Appointment

Security Camera Support

Support for security cameras & camera related software.

Software Center Support

Support for the Software Center application, Windows 10 Feature Updates, and self service re-imaging.

Springfield Effective Educator Development System (SEEDS / TeachPoint)

Submit Copy Job

T

Technology Coordinator Request Form

This ticket form is for schools to submit their request to appoint a staff member as the technology coordinator of their building.

U

V

VoIP & Cisco Phone Support

Support for new phone/extension request, voicemail, and Cisco phones.